Looking for a simple job sheet template for your drainage business? Download our free Word job sheet template and adapt it to suit the work you do.
Whether you’re carrying out a drain clearance, CCTV survey, high-pressure water jetting, drainage repair or routine maintenance, a good job sheet gives your team a clear record of what was reported, what was found and what work was carried out.
You can edit the template to add your company details, logo and the information you need to record on every job.
Download your free drainage job sheet template
What’s included in the drainage job sheet template?
The template is designed around the information drainage companies commonly need to record when completing work on site.
It includes space for:
- Customer and site details – customer name, contact details and the location of the work
- Job details – job number, date, operative and reason for the visit
- Drainage work required – the problem reported and work requested
- Findings on site – blockages, defects, access issues and other problems identified
- Work carried out – drain clearance, jetting, CCTV inspection, repairs and other work completed
- Materials and equipment – parts, materials and equipment used
- Photos and evidence – space to record photographs and supporting information
- Recommendations – further work or repairs identified during the visit
- Time on site – arrival and completion times
- Customer sign-off – confirmation of the work completed
You can edit the fields to match the type of drainage work your business carries out.
What should you include on a drainage job sheet?
The information you need will depend on the type of drainage work you do. A clearance job may need different information from a CCTV survey or drainage repair.
A useful drainage job sheet should give you a clear record of the job from the initial call through to completion.
Job and site details
Record the job number or reference, customer details, site address, date, operative and any access information needed to complete the work.
The problem reported
Record why the customer called and what they reported. This could be a blocked drain, slow-flowing pipework, overflowing manhole, suspected collapsed drain or another drainage issue.
Findings on site
Record what your operative found when they arrived. This might include the location of a blockage, condition of a drain, damaged pipework, root ingress, access problems or other defects.
Work carried out
Record exactly what was done. For example, drain clearance, high-pressure jetting, CCTV surveying, rodding, repairs, excavation or other remedial work.
Photos and supporting information
Photographs can provide useful evidence of the condition of the drain, work carried out and any defects found. A job sheet should make it easy to link photos and other information to the job.
Recommendations and follow-up work
If further work is required, record what needs to be done and why. This gives your office and customer a clear record of any recommended repairs or return visits.
Customer sign-off
Record completion details and obtain customer confirmation where appropriate. This provides a clear record of what was completed at the property or site.
Why use a drainage job sheet?
Drainage jobs don’t always go exactly as expected. An operative might arrive to clear a blockage and discover damaged pipework, root ingress or a problem further along the drainage system.
A job sheet gives you a record of what the customer reported, what your operative found and what was actually done.
It can also help when:
- A customer asks what work was carried out
- You need to check what happened on a previous visit
- Further work is identified
- Another operative needs to return to the site
- You need photographs or customer sign-off
- You need to refer back to a job before raising an invoice
For smaller drainage companies, a Word template can be a simple way to get started.
Still using paper or Word job sheets?
Paper and Word job sheets can work well when you’re dealing with a small number of jobs. As your drainage business grows, however, keeping track of completed paperwork can become more difficult.
Your office may need to:
- Print job sheets and give them to engineers
- Email paperwork to operatives
- Wait for completed sheets to come back
- Chase missing information or signatures
- Re-enter job details into another system
- Search through old paperwork when a customer has a query
- Keep track of photos separately from the job record
This is where moving from a job sheet template to a digital job management system can make a difference.
Turn your drainage job sheet into a digital job
With Okappy, your office can create digital job templates based around the work your drainage business carries out.
Jobs can be sent directly to operatives, who can complete the required information from their phone or tablet while they’re on site.
They can record:
- Customer and site details
- Drainage work carried out
- Findings and defects
- CCTV and inspection information
- Photos
- Materials used
- Customer signatures
- Additional work or recommendations
Once the job is completed, the information is stored against the job rather than sitting on a piece of paper or in an email inbox.
From drainage job sheets to job management
A job sheet is only one part of managing a drainage job.
As your business grows, you may also need to keep track of who’s attending each job, what’s been completed, which jobs need follow-up work and what information needs to get back to the office.
Okappy brings these processes together in one place.
You can create job templates, allocate jobs to employees or subcontractors, capture information from site, add photos and signatures, keep customers updated and keep a record of the work completed.
So instead of simply replacing a paper job sheet with a digital version, you can manage the job from start to finish.
Drainage job sheet template FAQs
What is a drainage job sheet?
A drainage job sheet is a record of the work carried out by a drainage company. It can include the customer’s details, site address, reason for the visit, findings, work completed, materials used, photographs, recommendations and customer sign-off.
What should be included on a drainage job sheet?
This depends on the type of work you carry out. Common information includes customer and site details, the drainage problem reported, findings on site, work completed, materials used, photos, time on site, recommendations and customer sign-off.
Should a drainage job sheet include photos?
Photos can be useful for recording blockages, damaged pipework, access points, defects and completed work. Including a space to reference photographs can help keep this information connected to the job.
Can I edit the drainage job sheet template?
Yes. The free Word template can be edited to add your company details, logo and any fields specific to your drainage work.
Can I print the drainage job sheet?
Yes. You can edit the Word template and print copies to take to site.
Can I complete a job sheet on a phone?
You can open a Word document on a phone, although it isn’t always the easiest way to complete paperwork on site. A digital job management system allows operatives to complete job information directly from their phone or tablet.
Can I use Okappy instead of a paper or Word job sheet?
Yes. Okappy lets you create digital job templates around the information your drainage business needs. Jobs can then be sent to your team to complete digitally, including photos, information and customer signatures.