Kingswood Cooling Solutions Ltd Case Study
Interview with Zac, Project Engineer at Kingswood Cooling Solutions Ltd.
Why did you start looking for workforce management software?
At Kingswood Cooling Solutions, we wanted to have better control over what’s going on with the jobs and want to be more efficient in what we do. Also, we wanted to get rid of paper job sheets.
What is your favourite thing about Okappy?
How convenient it is! For the engineers filling in the job sheets is now a lot quicker. We don’t need a pen and a pad to write out everything. It’s very easy on the app to fill in the details, take pictures and get the customer’s signature. It saves us a lot of time. From the office’s perspective, we can view all the information entered from the engineers straight away and have better control over what’s going on.
What is the biggest benefit you have seen since using Okappy?
The amount of time we’ve saved. Previously, job sheets would just sit in the vans for weeks before coming back to the office. We then had to scan them and file them away. Now we get a real-time update of the job status and all the information is available to us.