What’s new in the Q? November 2023

Welcome to the latest edition of What’s New in the Q. It’s been an incredible month for us, packed with exciting events and fantastic opportunities.

Our team recently attended Floodex UK at Excel Centre and had the chance to connect with many drainage and utility companies. We also enjoyed the NADC Awards Dinner, where we were proud to receive the Drainage Innovation of the Year award for our connected approach to field service management. Presented by none other than Frank Bruno himself!

New Reads

Navigating the 2023 Autumn Statement

The UK Governments Autumn Statement was released this week with a series of policies and economic measures which could substantially impact companies in the industries we serve.

Find out more about the key measures and how they could affect you. Read the article.

Okappy Awarded NADC Drainage Innovation of the Year

In an era where innovation drives progress, Okappy was proud to be awarded Innovation of the Year for our field service network.

Find out more about the award and why our solution won despite tough competition from some much larger organisations.

We’ve got lots more interesting content on our blog,
check out all our latest articles.

New Features & Updates

Send Email Notifications to Your Customers

You can now notify your customers by email or text when their job has been added. Saving you time whilst providing the best customer service.

Find out more

Coming Soon: Raise Invoices on Your Mobile

You can already take payments on your mobile which generate a standard invoice. You will soon be able to create tailored invoices as easily as you can on the web.

Watch this space…

Support

Resetting Your Okappy Password

If you have forgotten your password, you can easily reset it on the web or mobile app.

Check out our support article for more information including a short video tutorial.

Top of the forum this month!

Q:“Videos sometimes fail to upload, it seems to happen the longer the video?”
A:“The size of the video significantly affects the upload time. Larger videos not only take longer to upload but also require more storage space on your device. In instances where device storage is limited or if you experience unstable network conditions, there’s a higher risk of the upload process being interrupted. To minimize these issues, we recommend keeping your videos to under 10 seconds. For more information, see our troubleshooting guide.

More questions and answers are available at: https://forum.okappy.com/forum/