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Cannot add customer
Quote from
Richard on 25 May 2023, 8:57 am
Hi i tried to add new customer using their email but system said it was already in use on okappy? can you help as when I searched our customers - I couldn;t find any with that email ?!
Confused why it wont let me create new customer with that email. Thanks
Hi i tried to add new customer using their email but system said it was already in use on okappy? can you help as when I searched our customers - I couldn;t find any with that email ?!
Confused why it wont let me create new customer with that email. Thanks
Quote from
Robin on 25 May 2023, 8:57 am
Hi,
I can't find that email in our database, but there are many that are similar.
Is it possible you mis-typed it?
Please try again and send us a screenshot if it re-occurs.
Thanks,
Robin
Hi,
I can't find that email in our database, but there are many that are similar.
Is it possible you mis-typed it?
Please try again and send us a screenshot if it re-occurs.
Thanks,
Robin
Quote from
Richard on 25 May 2023, 8:57 am
Thanks yes that was probably it, i've managed to add the company now.
Thanks yes that was probably it, i've managed to add the company now.
