Quote from
Richard on 27 March 2024, 1:03 pm
Hi Ben,
The scenario you've described occurs when two members of staff access the invoicing feature simultaneously, both seeing the next available invoice number at that moment. This is expected behaviour; the system shows the next available number to anyone starting the invoicing process.
Once one invoice an invoice is raised, that number is assigned to that invoice and the system updates the next available number for any subsequent invoices. If two staff members are invoicing at the same time, the first to complete the process secures that invoice number, and the system then allocates the next sequential number to the following invoice, even if both saw the same initial number.
This ensures that each invoice number is unique and correctly sequenced, despite multiple users both seeing the same next available number.
If you have any further questions, please don't hesitate to get in touch.
Thanks
Richard
Hi Ben,
The scenario you've described occurs when two members of staff access the invoicing feature simultaneously, both seeing the next available invoice number at that moment. This is expected behaviour; the system shows the next available number to anyone starting the invoicing process.
Once one invoice an invoice is raised, that number is assigned to that invoice and the system updates the next available number for any subsequent invoices. If two staff members are invoicing at the same time, the first to complete the process secures that invoice number, and the system then allocates the next sequential number to the following invoice, even if both saw the same initial number.
This ensures that each invoice number is unique and correctly sequenced, despite multiple users both seeing the same next available number.
If you have any further questions, please don't hesitate to get in touch.
Thanks
Richard
