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ForumSupport: Mobile app questionsFilling out job sheet 4x

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Filling out job sheet 4x

#1 · 11 January 2023, 3:23 pm

Hi, I hope you can help. One of my Engineers has called to say he has filled out this job sheet 4 times and its still not showing on my system in the office.

Can you look into this please.

Regards

#2 · 11 January 2023, 3:24 pm

Please can you get your engineer to run through the steps in our troubleshooting guide - https://www.okappy.com/support-article/troubleshooting-job-updates-not-being-received/

Thanks