Forum

Welcome to the Okappy forum which contains questions and answers around Okappy’s connected workforce management platform.

Sign up to the forum to ask your own question, get notified of responses and track other questions and answers.

Check out our forum help for more tips and tricks for getting the most out of the forum.  Alternatively, check out our help articles in our support centre or our quick tips and tricks.

Forum Navigation
Please to create posts and topics.

Incorrect VAT rate on invoices

Hi

We sometimes have a situation when an invoice gets raised with the wrong vat amount ie should be 0 rated as on the client profile but it raises with the VAT see invoice 67030 which we have had to manually change and also change in quick books. can you look into this

Thanks

Jackie

Hi Jackie

When raising an invoice, the available tax rates are obtained from your QuickBooks account.
If you want to choose a different rate, you can select it from the dropdown.

Thanks

Joe