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ForumSupport: Desktop questionsJobs assigned to customer

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Jobs assigned to customer

#1 · 22 June 2023, 10:24 am

Can you rectify this, for some unknown reason the client page says jobs assigned to a different customer. Our client rather concerned.

Thanks Ian

#2 · 22 June 2023, 10:26 am

Hi,

This is because your profile was changed on the 9th May to the name of your customer. Hence when any of your customers view jobs which have been assigned to you, they will show as assigned to your customer rather than your company name.

This support article can help you with editing your profile:
https://www.okappy.com/support-article/adding-updating-company-profile/

Thanks,
Robin