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Subcontractors cannot set up new account
Quote from Guest on 11 January 2023, 2:55 pm
Our subcontractor is unable to set up new account I have resent invite but still not working. Please could you assist. Many thanks
Our subcontractor is unable to set up new account I have resent invite but still not working. Please could you assist. Many thanks
Quote from
Richard on 11 January 2023, 2:55 pm
Morning.
I can see that your subcontractor has accepted your invite and is showing in the drop down list so you can assign jobs to him.
He doesn't need to set up a new account as it is already set up. If he is still having difficulties logging in on his app, he can reset the password and/or reset the app - see https://www.okappy.com/support-article/resetting-the-okappy-monitor-app/
Thanks
Morning.
I can see that your subcontractor has accepted your invite and is showing in the drop down list so you can assign jobs to him.
He doesn't need to set up a new account as it is already set up. If he is still having difficulties logging in on his app, he can reset the password and/or reset the app - see https://www.okappy.com/support-article/resetting-the-okappy-monitor-app/
Thanks
