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Support popup

#1 · 31 October 2023, 8:26 pm

Please see screenshot below.

Is the support code pop up in the bottom right hand corner anything to do with Okappy? It disappeared when I opened one of the other tabs on my web browser, so I assume that it is? I just wanted to make sure that it isn’t anything malicious.

Thanks

Oliver Support code popover

#2 · 31 October 2023, 8:27 pm

Hi Oliver

The support code pop up shows if you press the equals key (=) five times in a row. It enables us to connect and share your screen. If pressed in error it can be safely ignored.

Thanks

Richard