Forum

Welcome to the Okappy forum which contains questions and answers around Okappy’s connected workforce management platform.

to ask your own question, get notified of responses and track other questions and answers.

Check out our forum help for more tips and tricks for getting the most out of the forum. Alternatively, check out our help articles in our support centre or our quick tips and tricks.

ForumSupport: Desktop questionsUnconfirmed downloads

Please to create posts and topics.

Unconfirmed downloads

#1 · 13 December 2023, 8:53 am

Good morning We are having some issues downloading documents form Okappy when attempting to save a file it saves onto the computer with a message saying Unconfirmed Download. A few of my colleagues are experiencing the same issue. Please let me know if this is something you can resolve. Thank you

#2 · 13 December 2023, 8:53 am

Good morning.

When it says unconfirmed download, it means the download hasn't completed. This could be because its paused, your network or internet was slow or you don't have enough storage space. If its happening to a few of you then most likely your network/internet.

If you check your internet/network first then you should be able to resume the download from your browser or download the file again.

Thanks

Richard