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ForumSupport: Desktop questionsXero invoice won't export

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Xero invoice won't export

#1 · 28 October 2022, 12:52 pm

An invoice won't export to Xero

#2 · 28 October 2022, 12:53 pm

What does it say in the error log

#3 · 28 October 2022, 12:53 pm

The error log says the product is not enabled for sale

#4 · 28 October 2022, 12:57 pm

You need to go in to Xero, find the product and check the 'Sell' checkbox and fill in the details, such as price, account & tax rate.

Then go back to your invoice in Okappy, remove the line with that product and add it again.

You should now be able to export the invoice to Xero 🙂