About Richard

Director of Okappy. Executive MBA from Cranfield School of Management

Building a robust business case before investing in new software

In today’s fast-paced business environment, efficiency and productivity are more critical than ever. For companies in the field service industry, this means that outdated systems and manual processes are no longer viable […]

Building a robust business case before investing in new software2023-09-06T15:24:08+01:00

Gaining Supply Chain Visibility: Streamlining Subcontractor and Engineer Management for Field Service Success

In the realm of facilities management and similar industries, achieving clear visibility over the supply chain is essential for operational efficiency and customer satisfaction.

As directors in enterprise companies, you understand the challenges […]

Gaining Supply Chain Visibility: Streamlining Subcontractor and Engineer Management for Field Service Success2023-07-25T22:28:19+01:00

Streamlining Subcontractor Management: Enhancing Field Service Customer Satisfaction

In the world of field service, the ultimate goal is to provide exceptional customer satisfaction.

Directors in enterprise companies within facilities management and similar industries understand the challenges of managing subcontractors, coordinating schedules, […]

Streamlining Subcontractor Management: Enhancing Field Service Customer Satisfaction2023-07-25T22:29:36+01:00

Optimising Cash Flow: The Key to Success in Field Service Management

In the ever-evolving field service management industry, optimising cash flow plays a crucial role in ensuring long-term success.

As directors in enterprise companies within facilities management and similar industries, understanding the value of […]

Optimising Cash Flow: The Key to Success in Field Service Management2023-07-25T22:30:01+01:00
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